SHIPPING INFORMATION
distinctivesneakers.com
TRACKING & INSURANCE
All orders include:
✓ Real-time DHL/FedEx tracking
✓ SMS delivery alerts
✓ Full value insurance
SNEAKER CARE PACKAGING
Your premium kicks receive:
✓ Dust bags for each pair
✓ Reinforced shoe boxes
✓ Climate-controlled transport
CUSTOMS & IMPORT FEES
• Non-EU customers responsible for duties
• Pre-paid duties available at checkout
• Required documentation included
DELIVERY REQUIREMENTS
• Signature mandatory for all orders
• Undeliverable packages returned after 3 attempts
• Address changes not possible after dispatch
SUSTAINABILITY
We offset:
✓ 100% of shipping emissions
✓ Use recycled packaging materials
✓ Partner with eco-conscious carriers